How To Have a Difficult Conversation

Address and repair tough situations with confidence

Communication
Resilience
Trust
Difficult conversations
Conflict Management

Inspired by:

Anthony Reo, Co-Founder of Bunch and Conflict Resolution Expert

 

Uncomfortable situations

What if you disagree with the direction your boss is taking, or you have to get one of your reports back on track? You're dreading it, but you can't ignore it either!

When things get uncomfortable, it's natural to want to avoid conflict. But there are ways to address the problem without damaging relationships, while feeling confident and even learning new things. In this Sprint, an incredible lineup of experts will show you how!

Lean into difficult conversations

Uncomfortable situations are one of the biggest opportunities for growth. Leadership Coach and Executive Director at JP Morgan Chase Toby Sinclair offers 4 easy steps to make difficult conversations a little less scary.

How to give performance feedback

Louie Bacaj, former Senior Director of Engineering at Walmart and now entrepreneur and CTO at Nines, gives actionable advice on how to have a productive conversation about performance results, and help your team member succeed.

How to disagree with your boss

Toby Sinclair walks you through his steps for turning a disagreement with your boss into a trust-building moment.

How to receive critical feedback

Dave Kline, Leadership Coach and Founder of the MGMT accelerator, has developed an 8-step framework to help you turn critical feedback into an opportunity.

Spoiler alert: It requires you to take things personally!

Stop arguments in <1 min

Sometimes you need an easy way to pause an argument before it goes off the rails and starts damaging an important relationship. Pat LaDeuceur, PhD, licensed Psychotherapist and author of “Small Change, Big Results,” shares 5 small but powerful steps to halt any argument in less than one minute.

See the other side with SCARF

Sometimes it's hard to know why people respond the way they do! Psychologist Julie O’Sullivan explains how to defuse defensiveness and support positive responses - and what to do if you make an accidental misstep!

Start the conversation

This Sprint will give you so many great tools for approaching tough situations, and finding the learnings in them afterward. Let's go!

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